Last Updated: July 31, 2026

Welcome to mercorapay.com (“Website”), operated by Mercora (“Mercora,” “we,” “our,” or “us”). These Terms and Conditions govern your access to and use of our Website and services. By accessing or using the Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you should discontinue use of the Website immediately.

Mercora provides business-to-business introductions and payment solution consultancy for licensed businesses, including online casinos, sportsbooks, poker platforms, iGaming operators, and other eligible organizations seeking financial and payment infrastructure.

1. Acceptance of Terms

By accessing this Website, submitting an inquiry, or communicating with Mercora, you confirm that you have read, understood, and accepted these Terms and Conditions. You also confirm that you are at least 18 years of age and are legally authorized to represent yourself or the business on whose behalf you are acting.

If you are using this Website on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

2. About Our Services

Mercora specializes in connecting businesses with trusted payment and financial solution providers. Our network may include:

Global acquiring providers
Alternative Payment Method (APM) providers
Banking partners
Multi-currency IBAN providers
Card issuance providers
Crypto liquidity providers
Payment infrastructure providers
Financial technology partners

Mercora acts primarily as an intermediary and business facilitator. Unless expressly agreed in writing, Mercora is not itself a bank, payment institution, electronic money institution, acquiring bank, card issuer, or cryptocurrency exchange.

The information provided on this Website is for general business information purposes only and should not be interpreted as legal, financial, tax, compliance, investment, or regulatory advice.

3. Eligibility

Our services are intended exclusively for legitimate business users. By using this Website, you confirm that:

You are at least 18 years old.
You have authority to act on behalf of your business.
The information you provide is accurate and complete.
Your business activities comply with applicable laws.
You are not prohibited from using financial services under applicable sanctions or regulations.

Mercora reserves the right to decline inquiries that do not meet our business or compliance requirements.

4. Business Introductions

Mercora’s primary role is introducing businesses to suitable payment and financial solution providers.

While we carefully select our network of partners, Mercora does not guarantee:

Approval of applications
Acceptance by any provider
Specific processing volumes
Transaction success rates
Processing fees
Settlement times
Banking relationships
Commercial terms
Availability of services in every jurisdiction

Final approval decisions remain solely with the independent financial institutions or service providers.

5. Client Responsibilities

When contacting Mercora, you agree to:

Provide truthful and accurate information.
Update information if it changes.
Respond promptly to reasonable requests.
Cooperate during onboarding processes.
Supply requested documentation where appropriate.
Use the Website only for lawful purposes.

You agree not to:

Submit false information.
Misrepresent your business.
Attempt to gain unauthorized access to the Website.
Upload malicious software.
Interfere with Website security.
Use automated systems to scrape or harvest Website content without permission.
Engage in fraudulent or illegal activity.

6. Compliance and Due Diligence

Financial institutions and payment providers may require extensive due diligence before approving your business.

This may include requests for:

Corporate documentation
Company ownership information
Director identification
Beneficial ownership details
Licensing information
Compliance documentation
Source-of-funds verification
AML and sanctions screening
Risk assessments
Financial statements

Mercora has no control over these compliance procedures and cannot influence approval decisions.

7. No Guarantee of Approval

Submission of an inquiry through Mercora does not guarantee:

Acceptance by any provider
Approval of merchant accounts
Banking relationships
Processing capabilities
Transaction limits
Pricing
Processing volumes
Geographic availability

Every provider applies its own underwriting and compliance standards.

8. Intellectual Property

All Website content, including but not limited to:

Logos
Branding
Graphics
Icons
Website design
Text
Layout
Source code
Visual elements
Documents

is owned by Mercora or licensed to Mercora and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, sell, or exploit any Website content without prior written permission.

9. Website Availability

We strive to maintain uninterrupted access to our Website but do not guarantee continuous availability.

We may suspend or modify the Website for:

Maintenance
Security updates
Technical improvements
Infrastructure upgrades
Legal compliance
Business reasons

Mercora is not liable for temporary interruptions or downtime.

10. Third-Party Providers

Our Website may reference or connect you with independent third-party providers.

Mercora does not control:

Third-party websites
Banking institutions
Payment processors
Financial institutions
Alternative payment providers
Technology providers

Your relationship with any third party will be governed by their own agreements, privacy policies, and commercial terms.

11. Confidential Information

Information submitted to Mercora will be handled with reasonable care and in accordance with our Privacy Policy.

However, you should not send:

Payment credentials
Passwords
Private cryptographic keys
Full payment card details
Banking login credentials
Other highly sensitive confidential information

through our Website contact forms.

12. Limitation of Liability

To the fullest extent permitted by law, Mercora shall not be liable for:

Business losses
Lost revenue
Lost profits
Lost business opportunities
Indirect damages
Consequential damages
Incidental damages
Delays
Service interruptions
Provider decisions
Banking rejections
Merchant account refusals
Regulatory decisions
Data transmission interruptions

Our total liability arising from the use of this Website shall not exceed the amount, if any, paid directly to Mercora for the relevant service.

13. Indemnification

You agree to indemnify and hold harmless Mercora, its directors, employees, contractors, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising from:

Your breach of these Terms.
Your misuse of the Website.
Your violation of applicable laws.
Your infringement of third-party rights.
False or misleading information submitted by you.

14. Disclaimer

The Website is provided on an “as is” and “as available” basis.

Mercora makes no warranties regarding:

Website availability
Accuracy
Completeness
Reliability
Suitability
Fitness for a particular purpose
Error-free operation

Any reliance on information provided through the Website is at your own risk.

15. Regulatory Compliance

Certain payment services, banking products, and financial solutions may only be available in specific jurisdictions and may be subject to licensing, regulatory approval, and local laws.

It is your responsibility to ensure that your business complies with all applicable:

Gaming regulations
Financial regulations
Tax obligations
AML requirements
Sanctions laws
Data protection laws

Mercora does not provide legal or regulatory advice.

16. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how personal information is collected, processed, and protected.

By using the Website, you acknowledge that you have read and understood our Privacy Policy.

17. Links to Other Websites

Our Website may contain links to third-party websites for your convenience.

Mercora is not responsible for the content, security, availability, or privacy practices of external websites.

Accessing third-party websites is at your own risk.

18. Changes to These Terms

Mercora may update these Terms and Conditions at any time without prior notice.

Changes become effective immediately upon publication on this Website.

Your continued use of the Website after changes are published constitutes acceptance of the revised Terms.

19. Termination

We reserve the right to restrict, suspend, or terminate access to the Website without notice if we reasonably believe that:

These Terms have been violated.
Fraudulent activity has occurred.
Applicable laws require termination.
Continued access could create security or legal risks.

20. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Mercora is established, unless otherwise required by mandatory local law.

Any disputes arising from these Terms shall be submitted to the competent courts of that jurisdiction.

21. Contact Information

If you have any questions regarding these Terms and Conditions or our services, please contact us:

Mercora
Website: https://mercorapay.com
Email: [email protected]

Information to Add Before Publishing

Before making these Terms live, you should add:

Registered legal company name
Registered business address
Country of incorporation
Company registration number
VAT number (if applicable)
Governing law and jurisdiction (for example, Malta, Cyprus, UK, Estonia, etc., depending on where Mercora is incorporated)

This will ensure the Terms reflect the company’s legal identity and applicable jurisdiction accurately.